Structured email and complaint
French B1 free pack: Français interactif and open self-study practice
Theory
1. Introduction and context
Structured email and complaint is a B1 French lesson. Write a structured French email with greeting, reason, evidence, request and polite closing.
- Context: formel email or complaint.
- Task type: writing.
- Final product: write an 80-150 word email with a clear request.
2. Model dialogue and vocabulary
Read the model dialogue first, then use the vocabulary list to replace details without changing the structure.
- Model phrase 1: Je structure ma réponse clairement.
- Model phrase 2: D'abord, j'explique le contexte.
- Vocabulary focus: FR: subject line; FR: Dear Sir or Madam; FR: I am writing regarding; FR: attached documents.
3. Grammar and examples
B1 learners must connect grammar with the exact topic, the lesson vocabulary and the practice scenario.
- Start with Dear Sir or Madam / Dear Dr Smith.
- Use because / due to / therefore for reason and result.
- Close with a clear request and Kind regards.
- Example: Enfin, je donne une conclusion.
4. Practice plan
Practice follows the same sequence as open language textbooks: demonstration, vocabulary, controlled practice, grammar, then independent production.
- Complete the fill-in task before free writing.
- Use role-play or recording to train speaking.
- Finish with one written answer and one self-check against the lesson goal.
Vocabulary and model dialogue
Apprenant: Je structure ma réponse avec une introduction, un exemple et une conclusion.
Tuteur: Quel est le mot-clé de la consigne ?
Apprenant: Je choisis le vocabulaire lié au thème.
Practice
Practice 1: Dialogue demonstration
Read the model dialogue for "Structured email and complaint". Mark the opening, the key question and the closing action.
Output: Three labels inside the dialogue.Practice 2: Vocabulary and fill-in
Use the model phrase "Je structure ma réponse clairement." and replace one element each time: rendez-vous, document, symptôme ou heure.
Output: Five completed sentences with lesson vocabulary.Practice 3: Role-play or audio
Create a short B1 dialogue for formel email or complaint. Include opening, task question, answer and next step.
Output: Six to eight lines or a 60-90 second recording script.Practice 4: Written production
Use the same language pattern in a real pathway context: formel email or complaint.
Output: One final answer: write an 80-150 word email with a clear request.Interactive tasks
Interactive 1: Vocabulary match
Match 8 lesson terms to meanings, then use 3 terms in sentences about formel email or complaint.
Interactive 2: Fill the gaps
Complete a short B1 paragraph using the model phrases and vocabulary from "Structured email and complaint".
Interactive 3: Sentence order
Put a scrambled B1 answer into correct order. Start with the model phrase and add one detail.
Interactive 4: Listening or dictation
Listen to or read the model dialogue. Write the key numbers, actions, connectors or warning signs for formel email or complaint.
Interactive 5: Mini checkpoint
Answer one writing prompt using only the topic content from this lesson.
Quiz
The correct answer uses the model for formel email or complaint.
This lesson checks writing in the context of formel email or complaint.
The vocabulary is selected for formel email or complaint.
The answer must use the lesson vocabulary and complete the stated task.
The checkpoint is passed by applying the exact lesson pattern to formel email or complaint.